Privacy Policy

Scopus Journal Indexing ("we," "our," or "us") respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect when you use our website, contact us, submit a manuscript, request academic publication support, or communicate with our team.

This policy also explains how information may be used, shared, stored, and protected, and how you can contact us regarding your personal information.

If you have any questions about this Privacy Policy or your personal information, please contact us at info@scopusjournalindexing.com.

1. Information We May Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, submit an enquiry, use a website form, communicate through WhatsApp or email, or purchase an academic publication support service.

Name and contact details, including email address and telephone number.
Research field, manuscript title, subject area, target journal, or publication requirements.
Manuscripts, theses, research papers, reviewer comments, figures, tables, references, and supplementary files you provide.
Billing or transaction-related information where required to process a service payment.
Communications between you and our support or editorial team.
Technical information such as IP address, browser type, device information, referral source, and website usage data where collected by our hosting, security, or analytics systems.

We ask users not to send personal data that is unnecessary for the requested service. Where a manuscript contains sensitive, confidential, clinical, or participant-related information, authors remain responsible for ensuring that they are permitted to share that information and that appropriate anonymisation, consent, or institutional requirements have been addressed where applicable.

2. How We Use Personal Information

We may use personal information for legitimate business and service-delivery purposes, including:

Responding to enquiries and providing requested information.
Assessing manuscripts and publication-support requirements.
Providing editing, proofreading, journal selection, formatting, submission, resubmission, and related academic support services.
Communicating about quotes, project requirements, progress, revisions, and completed work.
Processing payments and maintaining transaction records.
Improving website performance, security, usability, and customer support.
Maintaining records required for accounting, fraud prevention, dispute resolution, or legal compliance.
Sending service-related communications.
Sending marketing communications where permitted and where you have not opted out.

3. Manuscripts and Research Documents

Manuscripts, research documents, reviewer comments, theses, figures, tables, and other academic materials submitted to us are treated as confidential service materials. We use these documents only for the purpose of providing the service requested by the client, unless another use is authorised by the client or required by law.

We do not claim ownership of manuscripts or research materials submitted by authors. Authors remain responsible for the accuracy, originality, ethical compliance, permissions, authorship, research approvals, and lawful use of the materials they provide.

4. How Information May Be Shared

We may share limited information with trusted service providers where this is reasonably necessary to operate our website or provide requested services. These may include hosting providers, email providers, payment processors, analytics providers, security services, cloud-storage providers, or contractors supporting service delivery.

We do not sell client manuscripts or personal information to third parties. Service providers are expected to process information only for the relevant service purpose and subject to their own contractual, legal, and privacy obligations.

We may also disclose information where required by applicable law, regulation, court order, legal process, or where reasonably necessary to protect our rights, users, systems, or services.

5. Payment Information

Payments may be processed through third-party payment providers. Where a third-party payment processor is used, payment-card or banking information may be collected and processed directly by that provider under its own privacy and security practices.

We may retain limited transaction information such as payment status, invoice details, transaction references, and billing records where required for service delivery, accounting, or legal purposes.

6. Cookies, Analytics and Technical Data

Our website may use cookies or similar technologies for essential functionality, website security, performance measurement, analytics, and user experience. Third-party services integrated into the website may also place cookies or collect technical information according to their own policies.

You can usually control or delete cookies through your browser settings. Disabling certain cookies may affect some website functions.

7. International Data Processing

Because our website, service providers, clients, and technical infrastructure may operate in different countries, personal information may be processed or stored outside the country where you are located.

Where international processing occurs, we aim to use service providers and safeguards appropriate to the nature of the information and the services being provided.

8. Data Security

We use reasonable administrative, technical, and organisational measures intended to protect personal information and research documents against unauthorised access, misuse, loss, alteration, or disclosure.

However, no website, email system, internet transmission, or electronic storage method can be guaranteed to be completely secure. Users should avoid sending unnecessary sensitive information through unsecured communication channels.

9. Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including service delivery, communications, accounting, dispute resolution, fraud prevention, legal obligations, and legitimate business records.

Retention periods may vary depending on the type of information, the service provided, contractual requirements, and applicable legal or regulatory obligations.

10. Your Privacy Choices and Requests

Depending on where you live and the law that applies to your information, you may have rights relating to access, correction, deletion, restriction, objection, withdrawal of consent, or obtaining information about how your personal data is used.

To make a privacy request, contact info@scopusjournalindexing.com. We may need to verify your identity before responding to certain requests.

You may also ask us to stop sending non-essential marketing communications. Service-related communications may still be sent where necessary to provide a requested service.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, journal websites, publishers, indexing databases, payment providers, social media platforms, or other external services. We are not responsible for the privacy practices or content of third-party websites.

Users should review the privacy policy of any external service before providing personal information.

12. Children's Privacy

Our academic publication support services are intended for researchers, students, academics, professionals, and other users seeking scholarly publication assistance. We do not knowingly seek to collect personal information from children where such collection would be prohibited by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website practices, technology, or applicable requirements. The updated version will be posted on this page.